Appearance
Broadcast Settings
The Settings tab controls everything a recipient sees in their inbox before they open the email — and when the broadcast leaves your queue.
Broadcast name
Internal-only. Used in the Broadcasts list and in reporting. Recipients never see it.
From name and From address
The From name is the display name (e.g. "Save the Bay"); left blank, it is your organization's name.
The From address picker lists each of your org's verified sending domains and the shared CauseVox address newsletter@mg.causevox.com. Pick one per broadcast; if you don't, the broadcast sends from your most recently verified domain, or the shared address when you have none. With one of your own domains picked, set the Part before the @ (e.g. rob for rob@yourdomain.org). The shared address is always newsletter@.
Once a broadcast has sent, its From address is fixed and shows the address it went out from.
Reply-To
Where replies land when a recipient hits Reply in their inbox. Defaults to your org's primary email but can be overridden per broadcast (helpful for routing replies to a campaign-specific inbox).
Subject and Preheader
- Subject — the inbox headline. Keep under ~60 characters so it doesn't truncate on mobile.
- Preheader — the preview snippet that follows the subject in most inboxes. If left blank, mail clients pull the first line of the email body, which is often "View in browser" or a logo alt-tag — set this explicitly for a cleaner preview.
Scheduling
- Send now — pushes to the queue immediately on send.
- Schedule — pick a date + time. The broadcast moves to Scheduled status and ships at that exact time. You can cancel a scheduled broadcast any time before the send window opens.
Internal notes
Free-form notes for your team — never sent to recipients. Useful for tracking why a broadcast was sent or what it ties back to.
WARNING
Once a broadcast moves to Sending or Sent, settings are locked. To change anything, duplicate the broadcast and edit the copy.
A broadcast that already reached some recipients stays locked even if it goes back to Scheduled or Draft, for example after a failed send is retried as a scheduled send. Its Subject, Preheader, From Name, Reply-To and From address show read-only, so everyone on the list gets the same email. To send something different, duplicate it.