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Tags ​

Tag your resources for better organization and filtering. Tags can be organized into groups and scoped to different areas of the platform.

Accessing Tags ​

  1. Go to Settings > Organization
  2. Click Tags in the sidebar

Tag Scopes ​

Tags are organized by scope, determining where they can be used:

ScopeUsed For
CRMContacts, households, organizations
ResourcesDonations, pages, tickets, etc.
RevenueRevenue and expected revenue records
GlobalAvailable across all areas

Use the tabs at the top to switch between scopes.

Creating Tags ​

  1. Click Create Tag
  2. Enter the tag label
  3. Select a scope (CRM, Resources, Revenue, or Global)
  4. Optionally assign to a tag group
  5. Click Save

Editing Tags ​

  1. Find the tag in the list
  2. Click the edit (pencil) icon
  3. Update the label or group
  4. Click Save

Deleting Tags ​

  1. Find the tag in the list
  2. Click the delete (trash) icon
  3. Confirm by typing "DELETE"

Warning: Deleting a tag removes it from all resources that have been tagged with it.

Tag Groups ​

Organize related tags into groups for easier management and filtering.

Creating a Group ​

  1. Click Create Group
  2. Enter the group name
  3. Select the scope
  4. Click Save

Editing a Group ​

  1. Click the edit icon next to the group name
  2. Update the group details
  3. Click Save

Deleting a Group ​

  1. Click the delete icon next to the group name
  2. Confirm deletion

When a group is deleted, its tags are moved to "Ungrouped" - the tags themselves are not deleted.

Grouped vs Ungrouped ​

  • Grouped tags display with their group name as a prefix
  • Ungrouped tags appear in the "Ungrouped" section

Example display:

  • Grouped: Major Donors: Gold Level
  • Ungrouped: Newsletter Subscriber

Unified Fundraising + CRM