Appearance
Templates
Templates are saved layouts you can reuse across multiple broadcasts. Two flavors:
- Email templates — full email layouts built in the drag-and-drop editor (rows, blocks, branding, footer).
- SMS templates — saved SMS message bodies with merge tags.
When you start a new broadcast, you can load a template instead of building from scratch. The template is copied into the broadcast — editing the broadcast doesn't change the template, and vice versa.
Filtering the list
Use the type tabs (All / Email / SMS) to narrow the view. Search by name or sort by recently updated. Each card shows a small thumbnail (for emails) or a snippet (for SMS).
Creating a template
- Click Create.
- Pick Email Template or SMS Template.
- Give it a name and optional description.
- For email, pick a starting layout (blank, single column, branded newsletter, etc.) before opening the editor.
Editing, duplicating, and deleting
- Edit — opens the template in the editor. Changes are saved manually with the Save button.
- Duplicate — creates a copy with " (Copy)" appended to the name. Use this to fork an existing template before making big changes.
- Delete — permanently removes the template. Broadcasts that previously loaded this template are unaffected (they keep their copied content).