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Media Guide
Use this guide to optimize images and media for your forms. Properly sized media improves load times and ensures your content displays correctly across devices.
Image Dimensions
Form Logo
Your organization logo displayed on the form.
- Recommended size: 400px x 100px (4:1 ratio)
- File size: Under 1MB for best performance
Tier Images (Ticketing/Registration)
Images associated with ticket or registration tiers.
- Recommended size: 800px x 600px (4:3 ratio)
- File size: Under 2MB
Background Images
Background images for form customization.
- Recommended size: 1920px x 1080px (16:9 ratio)
- File size: Under 5MB
Receipt Email Images
Organization Logo in Receipts
- Recommended size: 300px x 75px
- File format: PNG or JPEG
- File size: Under 500KB
Inline Images
Images embedded in receipt email content.
- Maximum width: 600px (email client limitation)
- Recommendation: Resize media beforehand to improve deliverability
Image Optimization Tips
- Resize before uploading - Improves form load times
- Use appropriate formats - JPEG for photos, PNG for graphics with transparency
- Compress images - Use tools like TinyPNG or Squoosh to reduce file size
- Check dimensions - Match recommended sizes for each location
Photo Editing Tools
Recommended Tools
Canva - Free design tool with templates.
- Free for nonprofits
- Easy drag-and-drop interface
- Canva for Nonprofits
Best Practices
Performance
- Optimize images before upload to improve load times
- Use appropriately sized images (don't upload 4000px images for 400px displays)
- Compress large files without sacrificing quality
Visual Consistency
- Use consistent image styles across your forms
- Match brand colors and photography style
- Ensure logos are high-resolution and not pixelated
Accessibility
- Use high-contrast images for readability
- Avoid text-heavy images (text won't scale on mobile)