Appearance
Site Settings - General
Site Settings are configurable options that determine the behavior, appearance, and functionality of your fundraising site. This guide covers all available settings.
Accessing Site Settings
Step 1: Go to your Campaign.
Step 2: Select your Site.
Step 3: Click the Settings tab.
The left sidebar shows the available settings sections: General, Funding Goal, End Date, Impact Metric, Activity Metric, Matching, Sharing, and Administration.
Top-Level Controls
At the top of the Settings tab, toggle buttons control your site's availability:
- Donations - Show or hide the donation form on your site
- Ticketing - Show or hide the ticketing form on your site
- Site - Enable or disable the entire site (disabled sites are not publicly accessible)
These toggles take effect immediately.
General Settings
These settings are the foundation of your site's identity.
Step 1: Select General from the left sidebar.
Step 2: Configure the following fields:
- Site Name - An internal name for your site (not shown publicly)
- Site URL - Your site's web address (e.g.,
your-slug.causevox.com) - Custom Domain Name - Use your own domain for a branded experience (see Custom Domain Setup below)
- Currency - The currency used for donations on this site
- Contact Email - A contact email address displayed on the site
- Contact Address - A contact address displayed on the site
Step 3: Save changes.
Custom Domain Name
Use your own domain (e.g., give.yourorg.org) for a branded experience. Custom domains mask your CauseVox URL with your organization's vanity URL.
Example: If your CauseVox site is campaign.causevox.com and your website is www.nonprofit.org, you can configure campaign.nonprofit.org to show your CauseVox site.
WARNING
You cannot use a "naked" domain (e.g., yourwebsite.org). You must use a subdomain like donate.yourwebsite.org or www.yourwebsite.org.
Step 1: Choose Your Subdomain
Common options:
donate.yourwebsite.orgfundraise.yourwebsite.orggive.yourwebsite.orgyourcampaignname.yourwebsite.org
Step 2: Configure CauseVox
- Go to Campaign Settings
- Under Sites & Forms, select your site
- Go to General settings
- Enter your subdomain in the Custom Domain Name field
- Save changes
Step 3: Update DNS Settings
Log in to your domain registrar and create a CNAME record:
| Field | Value |
|---|---|
| Type | CNAME |
| Name/Host | Your subdomain (e.g., donate) |
| Points To | customdomains.causevox.com |
| TTL | Lowest available (e.g., 30 minutes) |
Important:
- Change the CNAME record, not nameservers
- Do not set up forwarding or redirects
- Lower TTL helps changes propagate faster
Step 4: Wait for Propagation
DNS changes can take up to 48 hours to fully propagate. Your custom domain will only work when your campaign is enabled.
Setting Up on GoDaddy
For Root Domain (www.example.org):
- Log in to GoDaddy
- Navigate to your domain and select Manage Connection
- Under Records, edit the CNAME with Host label 'www'
- Change "Points to" value from @ to
customdomains.causevox.com - Lower TTL to 1/2 hour
- Save changes
For Subdomain (donate.example.org):
- Log in to GoDaddy
- Navigate to your domain and select Manage Connection
- Under Records, click Add in the bottom right
- Select Type: CNAME
- Enter your subdomain in the Host field (e.g.,
donate) - Enter
customdomains.causevox.comas the "Points to" value - Set TTL to 1/2 hour
- Save changes
Other Domain Registrars:
WARNING
CauseVox support cannot assist until 72 hours after DNS changes. If your domain doesn't work after 72 hours, verify your CNAME record points to customdomains.causevox.com exactly.
Funding Goal
Track progress and drive donations with a public funding goal.
Step 1: Select Funding Goal from the left sidebar.
Step 2: Enter your funding goal amount.
Step 3: Configure which revenue counts toward your funding progress:
- Add pledges to progress - Include pledge amounts. Choose whether to count the total pledge amount or only the collected amount.
- Add registration fees to progress - Include registration fee revenue.
- Add ticket sales to progress - Include ticket revenue. Choose whether to count total ticket sales or ticket sales less discounts.
- Add matching totals to progress - Include matched donation amounts.
Step 4: Save changes.
End Date
Set a campaign end date to create urgency.
Step 1: Select End Date from the left sidebar.
Step 2: Enable the site end date and select the end date and time.
Step 3: Optionally enable "Hide donation buttons on end date" to automatically remove the donate button when your campaign ends.
Step 4: Save changes.
Impact Metric
The Impact Metric shows donors the tangible effect of their giving by translating donation amounts into units of impact (e.g., "$15 provides 1 week of food").
How it works: If your unit of impact is $15 for 1 week of food, and you receive $60 in donations, the Impact Metric displays "4 weeks of food provided."
Setting Up Impact Metric
Step 1: Select Impact Metric from the left sidebar.
Step 2: Configure the metric:
- Metric Value - Dollar amount per unit (e.g., $15)
- Description - Unit name (e.g., "weeks of food provided")
Step 3: Save changes.
Step 4: Display on your site:
- Go to the Design tab
- Edit the Hero module on each page
- Scroll to the Metrics section
- Enable "Show the impact metric"
- Save changes
TIP
Match your impact metric description to your donation tiers for consistency.
Notes:
- You can only have one Impact Metric per campaign
- The counter updates automatically based on donations
Activity Metric
The Activity Metric tracks cumulative activity (miles, hours, etc.) across all peer-to-peer pages. Perfect for virtual walkathons, races, or fitness challenges.
How it works: Each fundraiser logs their individual activity on their personal page. CauseVox automatically calculates the total across all participants and displays it on your main campaign site.
Managing Activity Metrics
Activity metrics are managed as a table. You can create multiple activity metrics, each with its own configuration. The table displays each metric's active status, label, unit, current progress, and supported page types.
Adding a Metric
Step 1: Select Activity Metric from the left sidebar.
Step 2: Click the Add Metric button.
Step 3: Fill out the metric details in the modal:
Label - An internal name for the metric (not shown publicly)
Active - Toggle to enable or disable the metric
Unit (Single) - Singular form of the unit (e.g., "Mile Walked")
Unit (Plural) - Plural form of the unit (e.g., "Miles Walked")
Unit Decimal - Number of decimal places allowed (set to 0 for whole numbers only)
Base Amount - A starting amount added before any logged metrics
Goal - A site-wide goal for the metric (set to 0 for no goal)
Personal Pages - Toggle to allow personal pages to log this metric, with an optional default goal and the option to let fundraisers set their own goal
Team Pages - Toggle to allow team pages to log this metric, with an optional default goal and the option to let teams set their own goal
Organization Pages - Toggle to allow organization pages to log this metric, with an optional default goal and the option to let organizations set their own goal
Step 4: Click Save.
Editing a Metric
Click the edit icon next to a metric in the table to open the edit modal with the same fields.
Deleting a Metric
Click the delete icon next to a metric in the table. Confirm the deletion — all logged activity for that metric will be permanently deleted.
Displaying Activity Metrics
- Go to the Design tab
- Edit the Hero module on each page
- Scroll to the Metrics section
- Enable "Show the activity metric"
- Save changes
Notes:
- Goals can be whole numbers or decimals depending on the unit decimal setting
- Total activity is calculated automatically across all enabled page types
Social Sharing
Configure how your site appears when shared on social media.
Step 1: Select Sharing from the left sidebar.
Step 2: Configure the following:
- Share Image - Upload a sharing image (recommended: 1200x630px, max 5 MB)
- Share Title - The title that appears when shared
- Share Description - The description that appears when shared
Step 3: Save changes.
These appear when someone shares your site URL on Facebook, LinkedIn, Twitter, etc.
Cloning and Archiving
Clone a Site
Create a copy of an existing site with all its settings.
Step 1: Select Administration from the left sidebar.
Step 2: Click Clone Site.
Step 3: Choose the destination campaign.
Step 4: Customize the new site as needed.
Archive a Site
Remove old sites from your active list while keeping associated data.
Step 1: Select Administration from the left sidebar.
Step 2: Click Archive Site.
Step 3: The site will be disabled and hidden from listings.
Peer-to-peer pages and donations are preserved. Archived sites can be restored anytime.
Delete a Site
Permanently remove a site (only available if no resources are linked).
Step 1: Select Administration from the left sidebar.
Step 2: Click Delete Site (only enabled if no donations, pages, etc. are associated).
Step 3: Confirm deletion — this cannot be undone.